What happens to my commissions if a client requests a refund?
Commissions earned from valid trading activity are not clawed back when a client requests a standard withdrawal or refund.
Exception - Chargeback:
- If a client initiates a chargeback (disputes a deposit with their bank), any commissions earned from that client's activity during the disputed period may be reversed.
Exception - Fraudulent account:
- If a referred account is found to be fraudulent or in violation of our terms, commissions from that account may be cancelled.
Normal withdrawal:
- If a client simply withdraws their funds, your commissions remain credited and are not affected.
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