What happens to my commissions if a client requests a refund?

Commissions earned from valid trading activity are not clawed back when a client requests a standard withdrawal or refund.

Exception - Chargeback:

  • If a client initiates a chargeback (disputes a deposit with their bank), any commissions earned from that client's activity during the disputed period may be reversed.

Exception - Fraudulent account:

  • If a referred account is found to be fraudulent or in violation of our terms, commissions from that account may be cancelled.

Normal withdrawal:

  • If a client simply withdraws their funds, your commissions remain credited and are not affected.

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