I didn't receive the OTP code for login

Account & KYC

If you are not receiving the OTP code:

  1. Check Spam/Junk folders: Email delivery can sometimes be delayed or filtered.
  2. Verify your phone number: Ensure the number linked to your account is correct and has signal.
  3. Wait 60 seconds: OTP codes expire quickly; request a new one if the timer has run out.
  4. Check email address: Ensure you are using the exact email registered during KYC.

Note: If you changed your email or phone number recently, you must use the old credentials to receive the OTP until the update is fully processed in the CRM dashboard.

Quick actions

Create account →Verify identity →Verify address →Account settings →

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