I entered the wrong password several times and now my MT5 login is blocked or restricted. How do I unlock it?

For security reasons, MT5 temporarily locks accounts after multiple incorrect login attempts. To resolve this: 1. **Wait 15-30 minutes**: The lockout is usually temporary and will clear automatically. 2. **Reset your password**: Go to the CRM dashboard > Account Settings > Change Password. Use a strong, unique password. 3. **Log in with the new password**: Once reset, try logging in again. If you continue to face issues after resetting, your account may require manual review by our operations team. In this case, please contact support with your account ID.

MT5 login blocked due to multiple failed attempts

Platform & MT5

For security reasons, MT5 temporarily locks accounts after multiple incorrect login attempts. To resolve this:

Wait 15-30 minutes: The lockout is usually temporary and will clear automatically.
Reset your password: Go to the CRM dashboard > Account Settings > Change Password. Use a strong, unique password.
Log in with the new password: Once reset, try logging in again.

If you continue to face issues after resetting, your account may require manual review by our operations team. In this case, please contact support with your account ID.

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