What happens if I deposit more than once accidentally?
Both deposits will be credited to your account. Duplicate deposits are not automatically reversed.
To request a refund of a duplicate deposit:
- Go to Transaction History in your CRM dashboard.
- Identify both deposits and note the transaction IDs.
- Submit a withdrawal request for the amount you want returned.
- In the withdrawal notes, reference "duplicate deposit refund" and include both transaction IDs.
Note:
- Withdrawals are subject to standard processing times.
- You cannot receive a refund to a card or method you did not originally use.
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