What happens if my withdrawal is rejected for insufficient balance?
A rejection due to insufficient balance means your available balance is lower than the withdrawal amount you requested. This can happen if:
- You have open positions that are currently losing money. The system locks the margin required for these trades.
- Your equity has dropped below the withdrawal amount due to market movements.
To fix this:
- Close any open trades to release the locked margin.
- Ensure your account balance covers the withdrawal amount.
- Resubmit the request.
Note that bonus funds cannot be withdrawn directly. Only your deposited funds and realized profits are eligible.
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