Why is my bank transfer withdrawal taking longer than usual?

Bank transfers (SEPA/IBAN) have longer settlement times than crypto.

Factors affecting delay:

  • Bank Holidays: Weekends and local holidays pause processing.
  • Intermediary Banks: Funds may pass through 1-2 intermediary banks, adding 1-2 days.
  • Weekend Cutoffs: Requests submitted after Friday 17:00 UTC may not be processed until Monday.

What to expect:

  • Standard processing: 3-5 business days.
  • If overdue, check your bank statement for 'incoming' transactions that haven't cleared.
  • Contact support if no transaction appears after 5 business days.

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