Why is my deposit pending for more than 24 hours?

Deposits should not remain pending for more than 24 hours under normal circumstances.

1. Check provider status: Visit the payment provider's status page for outages.
2. Verify network congestion: Crypto deposits may delay during high network traffic.
3. Contact support: If the issue persists, provide the transaction ID and a screenshot of the successful payment.

Our team will investigate the delay and expedite the credit if no error was found.