I requested my IB commission payout but it is still showing as 'Pending' for too long.

If your IB commission withdrawal is stuck in 'Pending' status: 1. **Check Processing Times**: Standard IB payouts take 1-3 business days. Weekends and holidays are excluded. 2. **Verify KYC Status**: Ensure your **Identity Verification (KYC)** is fully approved. Unverified accounts may delay payouts. 3. **Check Payment Details**: Confirm your bank account or wallet address is correct and active in the **Partner Portal**. 4. **Review Minimum Threshold**: Ensure the requested amount meets the minimum withdrawal limit. **If the delay exceeds 3 business days:** - Check your email for any rejection notices. - Contact support with your **Partner ID** and **Transaction ID**.

Why is my IB commission withdrawal stuck in pending?

Withdrawals

If your IB commission withdrawal is stuck in 'Pending' status:

Check Processing Times: Standard IB payouts take 1-3 business days. Weekends and holidays are excluded.
Verify KYC Status: Ensure your Identity Verification (KYC) is fully approved. Unverified accounts may delay payouts.
Check Payment Details: Confirm your bank account or wallet address is correct and active in the Partner Portal.
Review Minimum Threshold: Ensure the requested amount meets the minimum withdrawal limit.

If the delay exceeds 3 business days:

Check your email for any rejection notices.
Contact support with your Partner ID and Transaction ID.

Quick actions

Withdraw funds →View transactions →

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