Why is my login being blocked from my country?

Zuperior may restrict access from certain regions or flag logins from new geographic locations as a security measure.

Common causes:

  • New country login: Logging in from a different country than usual triggers a security check.
  • VPN or proxy detected: Using a VPN may cause a block.
  • Restricted jurisdiction: Zuperior does not operate in certain countries.

Steps to resolve:

  1. Check your email for a security alert and follow the verification link to approve the new login location.
  2. If using a VPN, disable it and try logging in directly.
  3. If you are in a restricted country, access may not be available in that jurisdiction.
  4. Contact support if none of the above applies and you are getting a persistent block.

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