I have a 2FA issue, what should I do?

Not receiving the 2FA code?

• Check your spam/junk folder.
• Wait a few minutes for delivery.
• Request the code again.
• Ensure you are checking the correct email inbox.

Accidentally enabled 2FA and locked out?

Contact support@zuperior.com with your registered email address and identity verification. The support team will assist with disabling 2FA after verifying your identity.

Want to disable 2FA:

• Log in to your dashboard.
• Go to Settings → Profile Settings → Security tab.
• Toggle the Email-based 2FA switch to OFF.