I think my account has been compromised, what should I do?

If you suspect unauthorized access to your Zuperior account:

Act immediately:

• Change your password immediately via Settings → Profile Settings → Security → Change Password.
• Enable 2FA if not already active: Settings → Profile Settings → Security → Two-Factor Authentication.
• Contact Zuperior support immediately via Live Chat or support@zuperior.com.
• Request a temporary account freeze if you suspect active unauthorized trading.

What to tell support:

• Your registered email address.
• When you noticed the suspicious activity.
• Any unrecognized transactions or trades.
• Your current location and device details.

Preventive measures:

• Never share your password or 2FA codes with anyone.
• Do not use the same password across multiple platforms.
• Enable 2FA at all times.
• Only access Zuperior from trusted devices and networks.
• Zuperior will never ask for your password via email, phone, or chat.