My withdrawal was rejected or delayed, what should I do?

Please refer to Section 4 (Withdrawals), Article 7 for the full list of rejection reasons and steps.

In summary:

  • Ensure KYC is complete.
  • Ensure sufficient free balance (not tied up in margin)
  • Verify your withdrawal method details are correct and in your own name.
  • Contact support@zuperior.com with your withdrawal reference number if the issue persists.

Was this article helpful?